Volunteer Ticket Info Menu

Volunteer FAQ

Volunteer Frequently Asked Questions 

How many days do I have to volunteer and for how many hours?
We ask that you work a minimum of two (2) shifts over the course of the tournament, which range from four to six hours each.

What does the $55 volunteer fee cover?
In exchange for your generous support of our benefiting charities, you receive the official volunteer uniform (one polo, and a hat or visor), free admission for the entire tournament week, and an invitation to the Volunteer Appreciation Party. In addition, you’ll also receive preferred volunteer parking, five Good-Any-Day tickets to share with family and friends, and meals during the shifts you work.

If I am no longer able to volunteer, can I receive a refund?
Yes. You will be issued a refund if you cancel before July 1st. Please call the Tournament Office at 402-991-2525 to request a refund.

If I purchased tickets and then became a volunteer can I refund my tickets?
No. Unfortunately, all ticket sales are final.

Can I watch golf when I am not working?
Yes! Your volunteer credential will serve as your admission pass for the entire week and we encourage you to use it. We do ask that you not wear your uniform when not on duty, so please bring a change of clothes if you plan to spectate before or after your shift. We find it helps other spectators from asking you questions when  you are off the clock.

Can I take photographs or ask for autographs?
When you are not working or in your volunteer uniform, you may use your camera during the Practice Rounds and Pro-Am days (Monday – Wednesday). Cameras are not permitted on the grounds Thursday– Sunday. You may ask for an autograph after the player’s round, but not while they are playing.

Where do I park when I volunteer?
Volunteer parking will be located at Elkhorn North High School at 17800 George Miller Parkway Omaha, NE 68116. Shuttles will take you from the parking lot to Indian Creek and back.

Approximate Shuttle hours:
Thursday: 5:30 a.m. – 9:00 p.m.
Friday: 5:30 a.m. – 9:00 p.m.
Saturday: 6:30 a.m. – 8:00 p.m.
Sunday: 6:00 a.m. – 7:00 p.m.
Those volunteering Monday-Wednesday need to park onsite at Indian Creek. Please contact your chairperson for more details.

Where do I park when I am not working but want to attend?
General Public Parking. Click here for directions and parking information.

Can I be scheduled (assigned shifts) at the same time as my spouse, friend, etc.?
We will make every effort to accommodate your scheduling requests. Make sure to list your request in the “Work with or Committee Selection” portion of your volunteer registration application. Shift coordinating is only applicable within each committee (i.e. two people on different committees cannot be scheduled to work together at the same times).

What if I cannot attend the volunteer training session?
Please make every effort to attend training. However, if you are unable to attend, your committee chairman will provide you with the necessary information.

How do I know my assignment?
Committee assignments will begin early June. We will send you a confirmation email with your committee assignment and chairman’s contact information prior to the tournament.

When will I hear from my Chairperson?
Shortly after you are given your assignment, your committee chairperson will be in touch regarding your assignment.

How do I know my schedule? And when will I receive my schedule?
Chairpersons will begin scheduling the beginning of June and will be in touch with you then.

What happens if it rains?
The event will go on, and we will need your help! Make sure to report to your committee’s check-in location 15-20 minutes prior to your shift, rain or shine. Any weather delays or cancellations will be broadcast through our website, media partners and on our social media.

When will I receive my uniform?
You will pick up your uniform at Uniform Distribution at the tournament office which is located in the Pinnacle Bank located at 13131 W Dodge Road in Omaha. For those who live outside of the Omaha area, please let us know if you will be unable to attend and your volunteer package will be mailed to you; you will be asked to pay for postage.

What do I do if my uniform does not fit?
Please call the Tournament Office to set up a time to exchange. You may also visit the uniform table which is in Volunteer Headquarters during Tournament Week. After uniform distribution, we cannot guarantee that your needed size will be available.

Can I purchase extra uniform items?
Yes, you may purchase them at any time. After registration, uniform items will be available for exchange and purchase at the Tournament Office and at Volunteer Headquarters during the week of the event.